Refund Policy

We want you to love The Laugh Agency. If your purchase didn’t work out, we’re here to help.

30‑day money‑back guarantee

You can request a full refund of unused credits within 30 days of purchase. If you used a portion of the credits, we’ll refund the unused portion pro‑rata. Promotional or bonus credits (e.g., first‑purchase double credits) are not refundable.

How refunds work

• Refunds apply to the most recent credit purchase on your account.
• We process refunds to your original payment method.
• Refunds typically appear within 5–10 business days depending on your bank.

Request a refund

Email us at simone@w230.net from the email tied to your account. Include your order date and the reason for the request. We respond within 1–2 business days.

Abuse & fair use

To protect against abuse, we may decline refund requests in cases of repeated refunds or suspected misuse.